Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or UK holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method | Estimated delivery time |
FedEx Express | 2-4 business days |
Signed For Mail | 2-4 business days |
Posted Mail | 2-4 business days |
Customs, Duties and Taxes
Michael Rath Brass Musical Instruments is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If a product is received "damaged"
Please Photograph damaged items and packaging, save all packaging materials and damaged goods.
Notify Michael Rath Brass musical Instruments by email to info@rathtrombones.com on receipt of the goods.
International Shipping Policy
International shipping outside of the European Union is provided by Fedex.
Returns Policy
Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.